Consumer Disputes

At Niti Nyaya, we have an extensive Consumer Litigation Practice backed by a team of exceptionally experienced and talented lawyers having expertise in the crucial Consumer Law Sector. The consumer law practice has seen huge evolution with the service providers put in place to be more accountable and responsible for their commitments. Consequently, the consumers are at a front foot today with getting their grievances redressed in a time bound manner.

We advise and represent individual consumers, developers, various public sector undertakings, corporate houses etc. with all aspects of consumer law from the District Forum(s), State Commissions, National Human Rights Commission (NHRC) National Consumer Disputes Redressal Commission (“NCDRC”) to the Hon’ble Supreme Court of India level. In addition, we also provide end to end solutions to developers and agents under RERA and assist our clients with registration as well as compliances under RERA.

Our team is experienced in handling multifarious consumer litigation on pan India level. We are known for our skills in drafting pleadings, and doing appearances successfully defending interests of our clients. We also provide solicitor services to our clients in engaging and briefing various senior advocates. In the past few years, the Firm’s active consumer practice has made the Firm, a leading law Firm for consumers across India. The Firm is widely recognized as a pioneer in the field of consumer litigation on behalf of groups/associations of home buyers/ public sector undertakings etc. on pan India level.

Some of the key services provided by the Firm are:

• Preparation and review of consumer agreements including advise on unfair contracts & unfair trade practices;
• Dispute analysis and opinion on likely outcome;
• Defense and lawsuits over consumer damages disputes;
• Legal advice on all consumer protection issues including product liability issues;
• Warranty claims;
• E-commerce, which has now been included within the ambit of Consumer Protection Act;
• Advice on false or misleading advertisements;
• Settlement of disputes by way of mediation in case there is a possibility of settlement at the stage of admission of complaint or at any later stage, if acceptable to both parties;
• Complete litigation related documentation support;
• Appearance before the relevant Consumer Disputes Redressal Forums.